Situation
Emerson needed a tool for sales representatives and global partners to use with customers to create budgetary quotes in the field for customers. The solution must run stand-alone, provide accurate configuration and pricing information, and link back to a corporate data base and email system for final approval. It must supply international pricing and run on a variety of platforms.
Solution
An interactive sales tool that runs on the sales representative’s notebooks without the requirement of commercial software. A user-friendly interface makes it simple for sales reps to qualify customers and provide budgetary quotes on the first sales call.
Success
The tool reduced quote errors and improved accuracy, resulting in shorter cycles, improved customer satisfaction, and increased margins due to fewer errors and re-work.